Engagement Models   

When interfacing with customers, our Companies use two engagement models.

The first sees it engaging with customers at a group company level, exploiting the expertise and competency each of its group companies has in their technology focus areas of choice. This is the engagement model adopted when customers have a specific need to address in the IT environment and have a clearly defined IT strategy.

As the customers’ requirements change however and a higher-level view of their IT strategy is required, a Britehouse consultant is called on to develop a direct relationship with the customer, involving the competency existent in each of the group companies as and when required to meet a broader range of customers’ business needs.