BRC run a streamlined rebuild process which includes various stations, controlled by different on-the-floor and administrative staff.
BRC require a means by which to track the component disassembly process with the end goal of providing the customer with an accurate quote, yet within a reasonably short amount of time. On quote acceptance, the actual rebuild process needs to be tracked, including ordering of spare parts. The end to end process needs to be tracked to complete within the time committed to the customer. In addition, the collaboration on completing the process, such as emails, discussions and supporting documents, need to be stored centrally and accessible to the BRC stakeholders and Barloworld Equipment customer representatives. The supporting information, including emails, documents and discussions, need to be available during the rebuild process and post completion, for reference.