We developed PIPPA as a Robotic Process Automation (RPA) tool that uses machine learning, integration and scheduling to enable a self-supporting enterprise with effective business process automation.
She’s a highly capable worker at various levels of the organisation and requires minimal oversight.
Application Managed Service is her area of focus and she excels at repetitive tasks where she can learn to make the right decisions in functional or technical processes.
really comes into her own with high-risk processes where there’s a higher chance of human error and where integration between various systems is needed
How can PIPPA propel your organisation:
She can boost your business in three key areas.
- Transform service processes from service-engaged to technology-engaged through full automation
- Connect the customer to all service components with proactive services instead of taking a reactive approach to service requests
- Implement knowledge-based interactions to facilitate first-level resolutions with her self-help capabilities